Privacy Policy

IMS (Intellectual Mindsystem) (“we,” “our,” “us”) operates the comprehensive school management application eSAMS and the website esams-ims.vercel.app. This Privacy Policy explains how Intellectual Mindsystem collects, uses, and protects your information when you use our mobile application or website.

By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a) Personal Information (provided by users)

• Name, email address, phone number, and other contact details submitted during registration or inquiries.
• Information provided by parents and guardians for student-related services.

b) Non-Personal Information (collected automatically)

• Device information (model, operating system, app version).
• Log data (IP address, browser type, date and time of access).
• Usage data (how the app and website are accessed and used).

2. How We Use Information

• Managing student admissions, attendance, and communication with parents.
• Sending important academic updates, notifications, and announcements.
• Improving user experience, app functionality, and services.
• Ensuring security and preventing misuse of the app/website.

3. Data Sharing & Disclosure

We do not sell or rent your personal data. Information may be shared only:

• With school administration and authorized staff for academic and communication purposes.
• With service providers (such as hosting, messaging, or analytics) under strict confidentiality agreements.
• If required by law, regulation, or legal process.

4. Data Security

We use appropriate technical and organizational measures to protect your data. However, no system can guarantee absolute security.

5. Children's Privacy

We do not knowingly collect personal data from children under 13 without parental consent. If you believe a child has provided data without consent, please contact us immediately.

6. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy, or as required by law.

7. Your Rights

• Access, update, or correct your information.
• Request deletion of your personal data, subject to legal obligations.
• Withdraw consent for data processing (where applicable).

8. Third-Party Services

Our app or website may link to third-party services (e.g., payment gateways, analytics tools). These are governed by their own privacy policies.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the “Last Updated” date revised accordingly.

10. Data Deletion Requests

• Since all user data (including student profiles, grades, and attendance) resides on the school's private server, account deletion must be initiated by the user or the school.
• To request the permanent deletion of your eSAMS account and all associated user data, please send an email to our team at: dev@intellectualmindsystem.com.
• Please use the subject line **"eSAMS Account Deletion Request"** and include your registered Parent/Student ID or Email Address. We will process the request and confirm deletion within 14 days.